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Sargus4808
8 Posts
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1680
February 24th, 2019 16:00
No display after RAM upgrade
I posted a few weeks ago concerning a Dell XPS 1640 laptop I have. I replaced the RAM. Upgraded from 4G to 8G. After replacing the RAM the display would not work. I put the old ram back in and the display STILL wouldnt work. I hooked up an external display and ran F12 diagnostics. EVERYTHING passed. No RAM problems, No display problems. Inverter checked out, etc.
After the disgnostics test I tried to let it boot up but it wouldn't. I got a screen that was one color with a lighter color "trim" around it.
I know I bought the correct ram and have tried taking it out and replacing it hundreds of times to make sure it was in correctly. I don't know what to do next. Does anyone have any suggestions?
Sargus4808
8 Posts
1496
0
Posted February 25th, 2019 05:00
Yes, it worked fine before. That's why I am so confused. I have looked at would be involved to get to the LCD cable and I would have to take the whole laptop apart, almost, so I can't believe it might be THAT.
I really don't want to take the whole thing apart, and, anyway, how could a cable get pinched so easily if it so hard to get to? Please help me understand!
JOcean
11 Legend
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12621 Posts
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69453 Points
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Posted February 24th, 2019 17:00
If it worked fine before opening up the case, are you sure that an LCD cable is not loose, pinched, damaged, etc.?
I am not a Dell employee...I am forum volunteer
Serious work on an E5430 and constantly building and working on an i5-6500 Desktop