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droidus91

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droidus91

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August 8th, 2021 11:00

studio xps laptop - dvd eject not working

I am trying to eject the dvd from the internal dvd read/writer.  I am remoted into it.  I am running windows 10 on the laptop.  I try to eject from the windows explorer, and it fails.  I also push the "soft" eject button, but it doesn't do anything.  Why isn't it ejecting the dvd? 

  • ejn63

    12 Elder

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    Posted August 8th, 2021 12:00

    Reboot the system - try ejecting before Windows loads.  If it will, chances are some software package has the disc locked open.  If not, you may have a hardware failure with the drive.