UNSOLVED
S
ScorpioSymbol
1 Rookie
•
5 Posts
0
823
January 2nd, 2023 16:00
Aurora R11, audio issues, Core temperatures
Since the launch of the WoW (World of Warcraft) Dragonflight expansion, I've been having endless audio issues with my Aurora R11. At first I thought it might be game related, but it's looking more and more like it's hardware related.
I'll be playing WoW and using Discord, and the audio will cut out, start to stutter, then completely go away. Eventually it might return, but no other audio will work on my Aurora R11, including Discord and Spotify, until I open up the Task Manager, find "Windows Audio Device Graph Isolation" and force close it. Then the audio returns. I then have to close out any other audio using applications and restart them before audio works for them also.
This happens 20-30 times a week now. I've been running CPUID HWMonitor and found that when the audio starts to stutter and cut out, it correlates to the Core temperatures, some of them, hitting 100°C.
1. make sure you're using the latest Realtek High Definition Audio Driver Version 6.0.9394.1, A01 released on October 12, 2022.
2. If you're already using the latest driver, try the following:
-Open Device manager, under sound, video and game controllers, right click realtek audio.
-Select update driver.
-Click on browse my computer for drivers.
-Let me pick from a list of drivers available on my computer, then uncheck 'Show compatible hardware'.
-Choose Microsoft as the manufacturer, and select High Definition Audio Device version 10.0.22621.608.
-Click next. Let it install the driver and restart the PC.ScorpioSymbol
1 Rookie
•
5 Posts
448
0
Posted January 4th, 2023 23:00
Still happening, actually more frequently than when I posted this.
ProfessorW00d
6 Operator
•
2373 Posts
•
10247 Points
424
0
Posted January 5th, 2023 16:00
what are you rig components; CPU, graphics card, RAM, PSU, CPU cooling solution?
ScorpioSymbol
1 Rookie
•
5 Posts
402
0
Posted January 7th, 2023 12:00
i9-10900, RTX 3090, 32GB@3200, Liquid cooling, not sure on the PSU?
I've noticed over the last few days though that the problem only happens when I'm using Discord as wellProfessorW00d
6 Operator
•
2373 Posts
•
10247 Points
399
0
Posted January 7th, 2023 13:00
Even in the air flow stifled Aurora R11 a 65 watt CPU that is liquid cooled should not be hitting 100C. Why are you using CUPID HWMonitor to check your temps and not AWCC? At what % are your fans running @ 100C? Have you tried configuring a more aggressive fan curve. I notice you are not complaining about screaming case fans.
Vanadiel
8 Professor
•
7094 Posts
•
29695 Points
481
0
Posted January 3rd, 2023 07:00
Try see here: Graph isolation