I have to turn on my new Aurora R11 like 5 times to get it to startup properly. I get a black screen only when I press the power button, or sometimes I get an Alienware logo and then a black screen. I also had a problem with my white keyboard’s “3” and “r” keys which both either didn’t work or would get pressed twice.
Hmm I guess my one adapter was not powerful enough. It works normally in a different adapter just plug both the monitor and pc tower in elsewhere and that will fix the black screen on startup for the Alienware r11 desktop
The power cable and the monitor power cable need to be much longer also. That’s kind of annoying as someone who would spend another $50 for a longer cable.
I even unplug the power supply and plug it back in and this is the fifth time I’ve tried to turn it on. It turns on properly like 10% of the time. What?
Annoyed R11 Owner
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Posted July 4th, 2020 13:00
dell also sent me a replacement keyboard and picked up the one that had an issue for free.