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Monitormans
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February 5th, 2024 18:53
AW3423DWF, VRR (Gsync/Freesync) Flickering Problem
Device: AW3423DWF. Firmware: M3B105.
Problem: Intermittent flickering occurring with VRR enabled.
Where: Observed during SDR desktop use and gaming.
https://www.youtube.com/watch?v=PpC-L9p6QQA
Current Solution: Disable VRR variant in GPU Manufacturer software
Other Info:
GPU: AMD 7900XT, Driver 24.1.1
OS: Win11 23H2
Attempted troubleshooting:
- factory reset monitor
- DDU/reinstall GPU drivers
- removed 3rd party programs
- set framerate limits within VRR range
- enabled/disabled DDCI
- Checked Event Viewer for errors
- tried non-native resolutions
- tried single and multi-display setups
- enabled/disabled Windows Color Management
- enabled/disabled Windows graphics settings: Variable refresh rate, Optimizations for windowed games
(edited)
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Posted February 5th, 2024 22:57
Interesting. I talked to my contact group, see what they come up with.
How are your frame times with and without Freesync Premium Pro?
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Posted February 6th, 2024 15:46
Was using Rivatuner with text+graph. Frametimes looked normal. I tried VRR off, Freesync Premium Pro, and basic Adaptive Sync (OSD HDR set to Off while in SDR mode).
The only recourse I could find was on pg.89 of the user manual which explicitly says to disable G-sync/Free-sync if Screen flickering occurs.
I've tried different cables, including cables with ferrite cores.Maybe it's LFC (Low Framerate Compensation) triggering when it shouldn't? Theres other repeat examples like my video on YT.
(edited)
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Posted February 6th, 2024 16:01
AW3423DWF firmware M3B106 was released today February 6, 2024. It doesn't mention flicker but consider installing and testing it.
Fixes & Enhancements
Fix to intermittent screen corruption and image degradation during heavy graphical load
DELL-Chris M (old account)
#IWork4Dell
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Posted February 6th, 2024 16:03
@DELL-Chris M I am going to try that when I get home tonight. I will let you know how it worked out,
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Posted February 6th, 2024 16:07
@Monitormans I had some higher than average frame times when using Freesync on this monitor on Diablo IV. I have now a more consistent frame time of around 6 msec at 165Hz using maxed out graphic settings. Before it was around 8-9 msec. the frame time graph is flatter without freesync.
I measure it both using rivatuner and Adrenalin software. I actually put the rivatuner graphics up on a second monitor so I can visually monitor whatever I want to monitor during actual game play.
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Posted February 6th, 2024 22:56
@DELL-Chris M Success, fixes the flickering with Freesync Premium Pro in darker scenes. Will see if the frame time is more consistent also, but so far so good.
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Posted February 8th, 2024 02:16
@DELL-Chris M Did not fix my issue. p89 manual flicker solution only recourse.
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Posted April 7th, 2024 14:44
I have the same problem, the flickering with G-Sync compatible enabled is very annoying.
It seems its because of unstable frame times in games and LFC (low framerate compensation) and it darker areas its a way more noticeable. unfortunately there is no real fix, rather than turning VRR / GSync off completely.
(edited)
Vanadiel
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Posted February 5th, 2024 19:10
I have the same monitor and use it with Freesync Premium Pro. No flickering for me.
What is the resolution and refresh rate you are running at?