
UNSOLVED
14 R1, boot problems
Alienware 14 2013 laptop:
Went into msconfig and inadvertently changed numbers referring to "number of processors" and possibly something to do with amount of RAM memory. Now OS won't boot, I fear it's because I changed acceptable RAM to almost nothing and now it can't hold the OS?
Added to the problem, I put a windows 7 disc in the drive hoping I could recover from the disc. Now even in safe mode computer is not booting and I can't eject the disc (tried fn-f4).
Also system restore is not working.
Any thoughts?
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Alienware - Rodrigo
9 Technologist
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4398 Posts
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Posted May 6th, 2019 22:00
Hi,
It may be best to perform a clean installation of the Windows operating system in this case. Click on this link to view the steps for this procedure.