I have problem with my Alienware 17 R4. Around 30 minutes when i turn on my laptop, blue screen pop up and show WHEA_UNCORRECTABLE_ERROR. anyone can help me with this issue?
It could be a hardware issue. You can try running a system diagnostic by going into the Boot Menu (F12 after powering on). The diagnostic should be available from in here. Run the additional memory tests.
I would also do a clean Windows installation to clear out any possible Windows corruption or driver issues. You'll need to backup all of your important data if you do this.
@mattyb3 install new windows and driver also done, but the problem still same, after 30 min blue screen.
i bought new ram and new ssd ,i thought it could be the problem, but when i rerplace them the blue screen still same, after 30min my laptop become blue screen.
Unfortunately it sounds like you have a hardware issue. When you reinstalled Windows did you do it using a USB flash drive or did you just 'Reset this PC' through Windows?
mattyb3
7 Practitioner
•
1681 Posts
•
8370 Points
0
0
Posted June 29th, 2025 21:55
It could be a hardware issue. You can try running a system diagnostic by going into the Boot Menu (F12 after powering on). The diagnostic should be available from in here. Run the additional memory tests.
I would also do a clean Windows installation to clear out any possible Windows corruption or driver issues. You'll need to backup all of your important data if you do this.