My Alienware 13 R3 is only about 6 months old (I bought it in November 2017). However, after only 6 months, the battery has reached 30% wear level. It isn't even a year old, and the battery has already lost more than 1/4 of its capacity. I've tried recalibrating it, which only increases the wear level even further.
What options do I have? Does Alienware replace batteries under warranty? Thanks in advance.
Alienware-Tammy
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Posted May 9th, 2018 14:00
Hi @SquareWaffle!
Can you send your Service Tag on a PM so we can look further into this?