Announcement Banner
UNSOLVED

dil69

updated

8 years ago

Closed

D

dil69

1 Message

1

785

November 3rd, 2018 00:00

Alienware Command Center

So today my ACC froze up and wouldn't do anything.  So I restarted computer and it was still in this frozen state. I then uninstalled ACC following a video from the dell support site.  After I installed new ACC my FX tab is gone.  Now anytime you open ACC it just crashes instantly.  So I reinstalled fresh windows and still am having the same issue of FX tab gone.  In the video it showed them deleting the AW folder from the registry.  But later I found a written guide that said not to delete the whole folder and listed some specific folders.  Did something get deleted from registry that's causing this? Is there a way to repair it? Thanks.

This conversation is no longer open for comments or replies and is no longer visible to community members.

  • Eimy_B

    6 Operator

    •

    4365 Posts

    702

    0

    Posted November 5th, 2018 13:00

    Hi @dil69,

    System model and revision?