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Xaviertheman

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Xaviertheman

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May 25th, 2021 11:00

Area-51m R1, dim screen

Hey I have noticed my laptop is having a similar problem that other people have been experiencing but I have found no solutions. My laptop screen is completely dimming itself to 0%. The only way I have been able to temporally solve this issue is to turn the brightness setting to a lower level, close the laptop lid, and open it again. After this the screen will be brighter but if a turn the brightness to high it will again dim. Restarting it has had no effect and I have checked all my drivers and for malware. I am unsure what could be causing the issue and why my temporary solution works and would like to find a more permanent one 

  • gibbylinks

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    Posted May 26th, 2021 02:00

    Do you have Tobii ?

    My screen dims when I look away from it or leave it for a few mins and then brightens or restarts when I look directly at it.

    It maybe something to do with the Tobii settings or a win 10 display power saving setting. Worth looking at before taking the laptop to pieces

  • Xaviertheman

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    Posted May 29th, 2021 07:00

    How would i go about resetting the screens connecter 

  • Xaviertheman

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    Posted May 30th, 2021 16:00

    It didn't but is there a similar video showing how to take apart the laptop and reset the cable 

  • Xaviertheman

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    Posted June 30th, 2021 20:00

    video of it happening here https://imgur.com/a/GpDjGh4

  • Xaviertheman

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    Posted June 30th, 2021 20:00

    I have tried resiting the display cable and turning of tobi and neither of these solutions has worked and my computer still started dimed and will only become undimmed if I close then open it again and then will immediately dim itself again if I turn up the brightness 

  • 1019

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    Posted January 24th, 2022 13:00

    Hi Xaviertheman,   I also started having this issue, opening and closing the screen is a temporary fix.  My brightness caps out at 65% anything above that dims the display to 0%.  Any feedback will be greatly appreciated.

  • Prm47

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    Posted March 14th, 2022 02:00

    Same issues there after a power cut, any news?

  • AdrianG001

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    Posted March 14th, 2022 04:00

    Does the power button blink in a certain sequence? If it does then this could help pinpoint the issue. See link below.

    https://www.dell.com/support/manuals/en-au/alienware-17-area51m-laptop/alienware-area-51m-service-ma...

    Have you tried connecting an external monitor to see if it will display on there?

    You can also try a power drain by unplugging the power adapter and system battery and holding the power button down for 60 seconds. This can sometimes (rarely) reset the laptop to fix a simple issue. 

    It is also possible that you have a GPU, LCD or motherboard issue.