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Laptop not registering Alienware 7.1
Hi, I am having trouble using my alienware headphones to its full abilities. Plugged in I can still hear noise with whatever is playing, but to my computer it is still "Realtek audio." I can't use the alienware headphone's microphone and when I downloaded the Alienware command center it doesnt show up. Is my laptop just too old or what?
(Had the same problem with turtlebeach headphones but I ended up returning it)
Hey! I have a Inspiron 7573 2 in 1 tablet, I'm connecting it to the only aux port it has (The duel microphone/headphone), and I suppose here is probably my issue lol, I'm not sure what you mean by 'officially support 7.1 or just 5.4'. I got this from a thrift store and these are the Alienware 7.1 w510h
Try these:
Waves MaxxAudio Pro Application | Driver Details | Dell US
Realtek High Definition Audio Driver | Driver Details | Dell US
*NOTE: I am NOT a Dell employee, But I am a Community Rockstar*Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!
Do you have AW command center installed?
If you can't install that I recommend going to sound control panel and configuring your headphones there.
*NOTE: I am NOT a Dell employee, But I am a Community Rockstar*Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!
A51-06
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Posted March 25th, 2022 06:00
What's your model of laptop?
Which port are you connecting it to?
And do the headphones officially support 7.1 or just 5.4?
*NOTE: I am NOT a Dell employee, But I am a Community Rockstar*
Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!