I recently bought a new m15 R5 2 months back. Now I am facing issues where "Slide to shut down" suddenly pops out of nowhere and the laptop shuts down on its own. I don't know what is causing this issue. I think it's due to an issue with the power button as it mostly happens when I place the laptop on my desk while it's on.
Please try the following steps and let us know the results: - Update your system's BIOS and chipset drivers as instructed here.
- If the problem continues, try this
> Restart your computer and, during the boot up process, start tapping F12 to access the Boot Menu > Look for the option called "SupportAssist OS Recovery", select it, and hit enter. > Once the tool has loaded up, you can skip the tour. Then you will see four different options on the screen. Select "Repair PC" and start the repair. > Once done, click on "Done." It will take you back to the main screen of the tool. Select the three dots on the top right corner of the screen and select " restart.
Yep, The machine will automatically shut-down itself for a variety of reasons...it's "self-preservation" It sounds like overheating. Meaning, I was using my laptop on top of a blanket...NOT good. It can't breath. Now, I use mesh laptop stand, it tilts too. $15. Ensure you have the latest Bios from Dell too...
Firstly I had thought of the same reason for shutting down, but, it doesn't seem to be the case. It would shut down even if I started it like just 2 mins ago
Hello, I have the exact same problem since yesterday (M15 R5, R9, 3070, Windows 10). It happens on battery and when plugged in without any difference. I don't have any overheating issues neither (CPU and GPU between 50 and 65°C all the time when this happens, and I use a cooling pad).
I tried to uninstall/re-install all Windows updates the laptop installed since yesterday, with no results.
I enabled nothing concerning the "slide to shut down" feature, but I found slidetoshutdown.exe in Windows files.
I think I found a solution this afternoon. I noticed the issue occurred all the time when I changed the opening angle of the screen.I have already disabled the Windows actions concerning the lid, but I finally disabled the "Turn on when lid is opened" feature in the BIOS and, for the moment, everything works fine.
I hope @GrumpyMonk has already found a solution or a repair but if he hasn't, I hope this could help.
Hi @JohnMundel within local admin account, please use search on taskbar, paste PowerShell and select run as admin, individually paste the following and press enter key to run : SFC /SCANNOW DISM /Online /Cleanup-Image /StartComponentCleanup DISM /Online /Cleanup-Image /RestoreHealth
When finished, please Restart (not Shut Down) to save changes to operating system.
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Jesse L (retired)
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Posted January 12th, 2022 09:00
GrumpyMonk,
Checking to see if you went back to windows 10. which will remove the application?
Jesse L (retired)