UNSOLVED
m17x R4, BIOS update problem
Hi there, I'm having trouble trying to install the BIOS update. My battery is not charging and computer does not recognize the battery being plugged in, which is stopping the install from advancing further. Is there a fix for this issue?
1548
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Posted April 2nd, 2021 21:00
Laptop with no battery, Windows 10 reports power 255% available (plugged in).
[This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]1487
0
Posted April 5th, 2021 15:00
Hello,
This video may help you but flash at your own risk.
https://www.youtube.com/watch?v=wh8dUxPXkrc
If your laptop loses power during a BIOS flash then you can brick your system, this is why they try to force you to have a working battery installed.
1452
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Posted April 5th, 2021 21:00
[This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]1409
1
Posted April 6th, 2021 05:00
JUST AS A WARNING.
ALWAYS USE AN ADAPTER WHENEVER POSSIBLE TO INSTALL A BIOS UPDATE AND ALMOST NEVER USE A BATTERY. IF THE BATTERY HAS AN ISSUE THEN oh wait hold on, Replace it and continue installing it. Sorry for the caps.
*NOTE: I am NOT a Dell employee, But I am a Community Rockstar*Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!
crimsom
9 Technologist
•
6114 Posts
1577
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Posted April 2nd, 2021 11:00
Hi @Ardijaye welcome to this user to user discussion forum. This is not Dell Support.
If the battery is disconnected, the Laptop is designed to function as a Desktop. If it thinks it is a Desktop, will the BIOS update be accepted?
Remember not to brick your system, download and install BIOS version updates incrementally (one update at a time), never update BIOS over the internet. Check integrity of download, Run as administrator, wait for installed successful window to appear, Restart (not Shut Down). Install next BIOS version, etc.
[This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]