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Coolkid04
updated
2 years ago
1 Rookie
•
3 Posts
2 Points
0
392
October 31st, 2024 01:49
My laptop screen only works on certain angle then it turn black. garbage product from dell SMH
(edited)
5 people also have this problem
Responses (2)
Solutions (0)
DELL-Chris M
Community Manager
56891 Posts
232143 Points
Posted October 31st, 2024 14:52
If already out of warranty, you will need to use the Dell out of warranty service.
Or you could use the online x14 R1 Service Manual to disassemble and disconnect/reconnect the LCD display cable to see if it fixes the issue.
The x14 R1 Setup and Specifications PDF pages 4/5/6 shows the proper usage of the LCD being no more than a 90° right angle from the desk.
DELL-Chris M (old account)#IWork4Dell
Posted November 1st, 2024 01:08
When i open it straight the lcd cable its working but when i bend it no more screen
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DELL-Chris M
Community Manager
•
56891 Posts
•
232143 Points
0
0
Posted October 31st, 2024 14:52
If already out of warranty, you will need to use the Dell out of warranty service.
Or you could use the online x14 R1 Service Manual to disassemble and disconnect/reconnect the LCD display cable to see if it fixes the issue.
The x14 R1 Setup and Specifications PDF pages 4/5/6 shows the proper usage of the LCD being no more than a 90° right angle from the desk.
DELL-Chris M (old account)
#IWork4Dell