I have moved clients from grid running 6.0.1 to 6.0.2. Now I would like to update clients to 6.0.2 (or maybe even 6.1 - clients only). Grid itself does not have FTP access to outside. So I thought to use Avamar Dowload Service. I deployed that on a PC which has FTP access and access to grid (dual homed PC). I added Avamar Grid to it and Avamar install manager now shows new SW packages (like AvFS and UpgradeClientDownloads 6.1). But, if I try download, I get error. Is Downloadr supposed to download actual packages (avp files) to that PC or grid need FTP access anyway? Similarly after deploying Downloader I can see Client packages in EMC Avamar Client Manager, but cannot download any of them? What files I need to get in order to be able to update existing clients to later version using EMC Avamar Client Manager?
Please login to Avamar enterprise manager and check if the packages are listed in the System maintenance tab
Similarly for Avamar client manager, the packages should be visible in client manager's select package window if Avamar Downloader service is deployed.
XRay1978
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Posted August 1st, 2012 11:00
Packages are visible, but all they have "Download" button next to them. If I try to click "Download" it says "Download failed" (in Client Manager).