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Colosse

updated

13 years ago

C

Colosse

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1536

September 4th, 2013 07:00

Avamar Sharepoint VSS Plug-in Front and Back-end

Hello,

We have a problem to browse and backup a farm with plugin Sharepoint VSS.

We have two servers, one front-end WEB and one Back-end SQL.

The installation of avamar agent is OK on this two servers (correct version and plugin)

When a browse from Avamar console in backup and restore i get this message :

Error message.JPG

When i look into the log file of the front end web avamar agent i see this error the ip adress of the back-end server is not good (text highlight on the printscreen below) :

log.JPG

It's possible to modify this parameter in avamar or it's a problem with the configuration of sharepoint farm.

Thanks for your help



  • ionthegeek

    2 Intern

    2049 Posts

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    0

    Posted September 4th, 2013 08:00

    This issue can occur if the back-end client is registered in the SharePoint farm by its IP address instead of its hostname. Avamar 6.1 does not correctly handle this case. The problem is corrected in the upcoming Avamar 7 release.

    In the meantime, you can work around the issue by having the SharePoint administrator update the back-end client to use its hostname instead of its IP address using PowerShell, e.g. for SharePoint 2010:

    Rename-SPServer -identity " " -name " "