tkjoffs

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T

tkjoffs

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January 30th, 2011 18:00

Retrieve NAR Files - UniSphere

Hi,

Either I am really stupid or the new interface is missing a feature.  I am keen to hope I am really stupid.  Where in the world has the "Retrieve Archive" feature gone in UniSphere Analyzer?  I can go in to QoS Manager and see that I can retrive NQMs for my one array (out of 4 - which I still need to figure out as well) but there is no Retrive Archive avaliable in Analyzer...

uni_ana.png

Thanks,

Unhappy & Stupid.

  • christopher_ime

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    Posted January 30th, 2011 19:00

    Currently you can only retrieve them using naviseccli.  Please review the following Primus:

    emc252739: "How do I retrieve NAZ files when using Unisphere with FLARE Release 30?"

    Also in the article reminds us of the following: "This is will be fixed in future release of FLARE. The issue was not fixed in FLARE Release 30 Patch .509.

  • tkjoffs

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    Posted January 30th, 2011 19:00

    Thanks, that is how I am getting them however, may I be blunt and say, "That is a bit stupid."  Why remove a feature...

    TJ

  • kelleg

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    Posted January 31st, 2011 11:00

    We're getting it put back in - it was an oversight - confusing over licensed and unlicensed.

    glen

  • StuartA461

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    Posted January 31st, 2011 13:00

    On our version of Unisphere, I DO have a "Retrieve Archive" button.

  • kelleg

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    Posted January 31st, 2011 13:00

    If you have the Retrieve Button, then you have licensed Analyzer (you installed the enabler for Analyzer).

    glen

  • StuartA461

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    Posted January 31st, 2011 14:00

    It never occurred to me that you COULD generate or process ".nar" files UNLESS you had purchased and licensed the Analyzer.

    What is a ".naz" file?

    Do you mean that I DON'T have to purchase the Analzyer and can STILL analyze ".naz" files?

        Stuart

  • kelleg

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    Posted January 31st, 2011 15:00

    Starting in Flare 26, we added the ability to create NAZ files (encrypted archive files - ONLY accessable for support). This allowed the customer to at least start Analyzer and collect the NAZ files if there was a problem and support at least had a chance to see what was happening on the array. If you (the customer) wanted to monitor and tune your system, you could purchase the license for Analyzer and once you installed the enabler, the archives would be converted to NAR files - these you could open and view. You can not open NAZ files.

    Almost all performance issues on the array are the result of configurations and not hardware or software issues. Tracking down the performance problems is sometimes very time consuming and having the ablility to monitor your own array's performance is a very useful thing. Keeping track of where you were and where you are now, is a useful way to see how the array is handling increasing workloads.

    glen

  • StuartA461

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    Posted February 1st, 2011 06:00

    Thanks.