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VincePoore
12 Posts
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7209
September 10th, 2012 15:00
Unexpected storage processor reboot
My Dell branded CX4-120 storage processor B unexpectedly rebooted over the weekend. Everything recovered and the array has no outstanding alerts as of now but Dell wants to replace storage processor B because of Event Code:0x7127ca2a.
There is the event code from SPA that recommends replacing SPB, but there are others indicating SPB crashed with a bug check. Isn't this a fancy name for Windows Blue Screen of Death. I'm wondering if the event that says SPB is faulted and needs to be replaced is just a false alert because SPB froze at the point of the bug check and was completely non-responsive.
Any opinions on this?
From SPA
==============
Date:2012-09-08
Time:15:52:42
Event Code:0x71100001
Description:Lost contact with fc1e60c460010650:1 on conduit 3. 00 00 04 00 04 00 4c 00 d3 04 00 00 01 00 10 61 01 00 10 61 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 71 10 00 01
Subsystem:APM00100102072
Device:N/A
SP:N/A
Host:bznsnarp02_SPA
Source:mps
Category:NT System Log
Log:NT System Log
Sense Key:N/A
Ext Code1:N/A
Ext Code2:N/A
Type:Information
--- many --- intervening --- events --- in --- between
Date:2012-09-08
Time:15:55:38
Event Code:0x7127ca2a
Description:SPB is faulted. Fault Code: 0. FRU: CPU Module - Part Number: 303-093-001B should be replaced. Please call your service provider. 00000400 05005600 d3040000 2aca27e1 2aca27e1 00000000 00000000 00000000 00000000 00000000 7127ca2a
Subsystem:APM00100102072
Device:N/A
SP:N/A
Host:bznsnarp02_SPA
Source:Flaredrv
Category:NT System Log
Log:NT System Log
Sense Key:N/A
Ext Code1:N/A
Ext Code2:N/A
Type:Critical Error
From SPB
==============
Date:2012-09-08
Time:16:07:15
Event Code:0x2183
Description:The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009c (0x0000000000000001, 0xfffffadfbee91280, 0x00000000b2000000, 0x0000000000000175). A dump was saved in: C:\dumps\crash.dmp.
Subsystem:APM00100102072
Device:N/A
SP:N/A
Host:bznsnarp02_SPB
Source:Save Dump
Category:NT System Log
Log:NT System Log
Sense Key:N/A
Ext Code1:N/A
Ext Code2:N/A
Type:Error
Date:2012-09-08
Time:16:14:45
Event Code:0x76008106
Description:The Storage Processor rebooted unexpectedly @ 21:52:40 on 09/08/2012: BugCheck 9C, {0000000000000001, fffffadfbee91280, 00000000b2000000, 0000000000000175}, Failing Instruction: 0xfffff8000080ef6c in hal.dll loaded @ 0xfffff80000800000 76 00 81 06
Subsystem:APM00100102072
Device:N/A
SP:N/A
Host:bznsnarp02_SPB
Source:K10_DGSSP
Category:NT Application Log
Log:NT Application Log
Sense Key:N/A
Ext Code1:N/A
Ext Code2:N/A
Type:Error
Responses (0)
Solutions (0)
