UNSOLVED

JoeyClams

updated

10 years ago

J

JoeyClams

1 Rookie

5 Posts

3

148347

October 29th, 2013 11:00

Unisphere Client problems and Java


I have been plagued with trying to run the Unishpere VNX Client ever since Java 7 has come out. We are now up to the latest Java 7.45

and I have tried the last three versions of the Windows Unisphere Client. I just installed the 1.3.0 version of the client and guess what, it still doesnt work. I do not have the time & patience to call it in & deal with a (lets try this or that from 1st level support) so I figure i will at least drop the problem out here so that maybe when it becasue a top hit on the web, EMC will take note and fix it.

This happens no matter the browser. It launches, i say (accept or Run or Allow ) to the Java Popup and it errors. When I click on the details of the error I get the below.

ava Plug-in 10.45.2.18

Using JRE version 1.7.0_45-b18 Java HotSpot(TM) Client VM

User home directory = C:\Users\JoeM

----------------------------------------------------

c:   clear console window

f:   finalize objects on finalization queue

g:   garbage collect

h:   display this help message

l:   dump classloader list

m:   print memory usage

o:   trigger logging

q:   hide console

r:   reload policy configuration

s:   dump system and deployment properties

t:   dump thread list

v:   dump thread stack

x:   clear classloader cache

0-5: set trace level to

----------------------------------------------------

ANY HELP would be appreciated. And "no" i dont want to just go to the IP of the control station because that never got updated in all the FLARE updates. The client has newer better controls.

I am using a CX4 - NS480 EMC system.  Client is Windows 7 64bit. SP1

  • DELL-Sheron G

    Moderator

    228 Posts

    1019

    0

    Posted February 12th, 2015 00:00

    Thank you Wojciechm

    Well that did the trick for me.

    I was on  recommended Java installed (Version 8 Update 31) before I tried accessing the Unisphere (its been almost 2 years since I logged in). Whenever I tried accessing the GUI i was thrown the same error that Joey got.

    I downgraded the Java to 7.51, still to find the same problem.


    wojciechm s tip seems to be helpful as I am able to access the GUI without any Java error (however it took a lot of while for me to log in)

    I added the IP in exception sites under security.
    Pasting the screenshot below.

    Now after successfully launching the Unisphere I ll try updating my Java back to 8.31 and will see how it responds.

    I will post if it works for me or not.

    java.png

    Regards,

    Sheron

    DELL-Sheron G
    #IWorkForDell

  • DELL-Sheron G

    Moderator

    228 Posts

    1019

    0

    Posted February 12th, 2015 01:00

    Updated to 8.31 and i see my Unisphere .

    Hope this helps to get access without downgrading Java.

    I will try and see if thee are any articles that talks about the same, if not we will get an article up for this so it might help anyone who faces the same issue.

    Regards,

    Sheron

    DELL-Sheron G
    #IWorkForDell

  • WojciechM

    2 Posts

    1019

    0

    Posted February 16th, 2015 03:00

    I'm glad I could help You.


    Regards,

    Wojciech

  • 1168

    0

    Posted May 18th, 2015 07:00

    Then EMC should not use a third party application. 

  • scoopat

    3 Posts

    1341

    0

    Posted September 25th, 2015 12:00

    Here we go again, more problems with Java/ Unisphere!   funny thing is, i can log into our VNX2 but not our old VNX.

    Sooooooooooooooo frustrating!

  • kelleg

    6 Operator

    4537 Posts

    1209

    0

    Posted September 29th, 2015 11:00

    It may be redundant, but make sure that the VNX1 is at the latest release (32.218) - each release has changes that hopefully helps with java issues. For my daily work I've decided to stay on 1.7.51 - it works for both VNX1 and VNX2 and the older CX arrays in our lab (with some issues with Microsoft Lync chat that puts a certificate on my PC that interferes with going to the setup page - I have to cancal each popup when I try to access the setup page).

    glen

  • lablover57

    10 Posts

    1209

    0

    Posted August 24th, 2016 11:00

    Unable to install the client on a Windows 7 x64 machine. 'Unable to create file'.  What to do next EMC?  Our environment frowns on earlier versions of Java. 

  • kelleg

    6 Operator

    4537 Posts

    1209

    0

    Posted August 24th, 2016 13:00

    Need more information - which client are you referring to - Unisphere Client? Java? Which version are you attempting to install? What is the version of Flare running on your array?

    glen

  • lablover57

    10 Posts

    870

    0

    Posted August 25th, 2016 07:00

    The client.

  • kelleg

    6 Operator

    4537 Posts

    870

    0

    Posted August 25th, 2016 08:00

    Yes - the Client - but what "version" of JAVA and what version on Client? Different releases have different requirements and the Java version used is also depend on the Client version.

    The latest Unisphere Client (33.155) requires either:

    Oracle Standard Edition 1.7 up to Update 75

    Oracle Standard Edition 1.8 up to Update 25

    The 32-bit JRE is required, even on 64 bit systems.

    glen