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Tec Teixeira
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July 16th, 2020 07:00
After bad disk replacement. New disk status as NOT LICENSED. Help?
After a bad disk replacement, a new disk does not appear as "available", and the new disk description shows the message "Not Licensed".
What can i do to resolve this?
Equipment without maintenance contract and out of warranty!
Dell Compellent SC220 -
Original removed disc:
900GB / 10K / 2.5 -PN: 005J9P (Firmware CE0D)
Installed Disk:
900GB / 10K / 2.5 -PN: 005J9P (Firmware CE0B)
Thanks!
DELL-Josh Cr
Community Manager
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Posted July 16th, 2020 11:00
Hi Tec,
Did you get the replacement drive from Dell?
Tec Teixeira
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Posted July 16th, 2020 12:00
No! It was purchased by external suppliers!
But they are Dell disks!
I have not found any documentation from Dell about restricting disk firmware levels for this device!
DELL-Josh Cr
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Posted July 16th, 2020 12:00
This lists the current firmware versions for the drives. https://dell.to/3jaYhWt
OswaldoBernabe
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Posted May 31st, 2024 01:48
@DELL-Josh Cr Where i can get this firmware versions?
DELL-Joey C
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Posted May 31st, 2024 07:28
Hi,
The disk firmware are bundled into SCOS update package itself.
DELL-Joey C
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
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