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Go to SolutionReplacing/Deleting a disk from enclosure
Hi Guys,
I need help here. We have SC220 enclosure and 1 of the 15K disk had critical temperature alert spamming all the time. So we thought the disk might have failed, and we got replacement same model harddisk(not direct from Dell) which is identical to this failed disk. My bad, I didn't release the failed disk from gui before replacing, the replaced disk showed up in gui but status is "This drive not supported in Dell Enclosure". The health status is "RIPexpired". Maybe the new disk we got has incompatible firmware. Google-ing this word "RIPexpired' end nowhere.
Next, we tried put back the original disk back to enclosure, but disk status remained the same. It did not change at all.
Out of dell support now, what should i do now to clear the error code "RIPexpired"? We need to get original disk back online first and then fix the compatible disk later.
Thanks and regards,
Reeyon
DELL-Charles R
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Posted November 13th, 2020 08:00
Hello Reeyon,
This will require a little more information. I'll private message you.
DELL-Charles R
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Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Accept as Solution’. ‘Thumbs up’ the posts you like!Hello @Dell -Charles R ,
Noted, and thank you for the follow-up.
Will liaise with local DELL engineer for my case.Best Regards,
Reeyon
DELL-Charles R
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Posted November 18th, 2020 05:00
Hello Reeyon,
Thank you for the service request case number. Please remain engaged on your open support case through resolution as it is your best direct contact with support engineer.
DELL-Charles R
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Accept as Solution’. ‘Thumbs up’ the posts you like!