own thread. DELL-Admin>

I'm having exactly the same problem on a laptop which is simply not fit for purpose. Customer services promise the earth and deliver zero. I've even had Syncreon arranging for collection and Dell denying all knowledge! Code of Conduct>  I am pursuing recovery with my credit card company I am also about to seek advice through my insurance company. IMO Dell are just hanging on to our cash as long as they can. I've used them for decades but NEVER again.