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I've been trying to figure out where I can file a complaint with Dell. When I call, I get transferred around with no resolution.
I purchased 2 computers in November 2020, and one of them has been nothing but trouble. I've spent hours on the phone with tech support troubleshooting it, and even had a replacement part sent. Still having issues. Today, the computer started crashing.
Does someone have an email I can send this to? I already tried us_sales@dell.com, but they said they don't handle those requests.
3 people also have this problem
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Sethsunnydell
1 Rookie
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93 Posts
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Posted April 2nd, 2021 08:00
Try reaching out to....
AdvancedResolutions@Dell.com
Or try......
Surendra Raj
Dell | Advanced Resolution Services
Phone +1 800 624 9897, Extn: 7283898
My work schedule is 9 AM – 5 PM CST, Monday to Friday
Phone +1 800 624 9897, Extn: 7283898