Dell cancelled the order with no reason provided. Finally got through to support and they gave me a number to call. I have been waiting exactly 1 hour now listening to music and a repeat message "will be with you shortly". We are a business we need this laptop or at least need to be assured it was not charged. Dell is extremely poor at processing orders. No reason it should have been cancelled.

Seriously giving up now and ordering another product from another company. So stupid Dell!

Im doing the same. Worst buying experience of my life. Just outright unbelievable. We are a large company with hundreds of employees. Never dealing with Dell ever again. 

Order verification issue! No one can pull up the order because of this. Phone ext system does not work --it disconnects if you type in the ext. I am forced to wait another 2hrs on hold!!!

Same here. The worst buying experience of my 40 years on earth. Cancelled 4 times! Even got cancelled after placing the order with the rep! Dell is completely utterly gimp when it comes to processing orders. They simply do not have the capacity to do it. Their security department is incompetent. I will never even consider ordering another product through the Dell site. On top of it taking 9 hrs to place an order and being forced on hold the delivery is extremely slow. I could have had the laptop in 4 days if I had ordered off Amazon --though I do not want to give Amazon any business since they are straight up evil themselves. Amazing that such a simple thing like placing an order can be made so difficult. We do not need you playing credit card security Dell! The cc companies do a good enough job at that and do not put us through this.