UNSOLVED

web concern

updated

13 years ago

WC

web concern

1 Message

0

8897

October 31st, 2013 19:00

Web security

While check for a recent order, in the 'recent order' section of my account, i was given information on someone  else's orders. Given I can see someone else's information, can other people see mine information. Customer service has only blown me off. Is there anyway to get my concern resolved?

  • zbestwun2001

    4 Apprentice

    8831 Posts

    136

    0

    Posted October 31st, 2013 19:00

    web concern,

    Obviously this is NOT suppose to happen.

    EDIT>>You put in your tag# and got someone elses info?

    I'm forwarding this thread  to someone at Dell that will know where to send it.

    As to whether they could see yours, honestly I don't know.

    Zb1

  • DELL-Chris M

    Community Manager

    56891 Posts

    232143 Points

    136

    0

    Posted October 31st, 2013 22:00

    web concern,

    Click Here, then click "Send a Private Message". Provide to me the following information -
    Name:
    Email Address:
    Shipping Address:
    Phone Number:
    The order number you searched on:
    The website link you used:


    DELL-Chris M (old account)

    #IWork4Dell