Larry Laffer

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6 years ago

LL

Larry Laffer

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February 14th, 2021 13:00

Alert

After preboot diagnostics, an error appeared called EPSA 4304.14.

Does anyone know what does this message mean? 

  • Larry Laffer

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    Posted February 15th, 2021 07:00

    Finally I found somewhere the solution which worked for me.

    I removed power cable and battery, pushed for 15 seconds the power button,then I put again battery and cable. I successfully passed the diagnostics test with these actions

  • ejn63

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    Posted February 14th, 2021 14:00

    Press F12 at powerup a few times and boot into the Dell diagnostics.  Run a full system test from there.

     

  • U2CAMEB4ME

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    Posted February 14th, 2021 14:00

    Welcome to the Dell Community @Larry Laffer 


    @Larry Laffer wrote:

    After preboot diagnostics, an error appeared called EPSA 4304.14.

    Does anyone know what does this message mean? 


    That is the EPSA Build number. [ 4304.14 ]

    There should be some other message or error number???

    Best regards,

    U2

  • Larry Laffer

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    Posted February 14th, 2021 23:00

    No it just says

    Build 4304.14 UEFI ROM.

     

    I made diagnostics again and during this process it seems that battery can't be regognised. I'm not sure if this error is related

  • ejn63

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    Posted February 15th, 2021 03:00

    What model Inspiron (N5110, 7570, etc) and what's the exact error - 2000-xxxx?

     

  • Larry Laffer

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    Posted February 15th, 2021 07:00

    Inspiron 15-3567

    Error code: 2000-0131

    Validation: 76972

  • ejn63

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    Posted February 15th, 2021 07:00

    Time for a new battery.