Didy1

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2 years ago

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Didy1

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November 12th, 2019 09:00

Auto rotate does not work

Hello, I have Inspiron 7786 2 in 1, but the screen does not rotate upside down in tablet mode like this video for the same model https://youtu.be/W3noC0Ru9wk

  • LSUFAN51

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    Posted November 18th, 2019 10:00

    Please enter service tag number ( or use Detect PC option) onto the link below. In your Dell (Drivers & Downloads) Product Support page, reinstall Chipset drivers onto the system. Now, the sensor driver should be installed on the computer, hopefully you'll be able to use the option for auto rotate.

    Support | Dell US

    https://www.dell.com/support/home/us/en/04  

     

     

  • LSUFAN51

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    Posted November 12th, 2019 13:00

    I'm assuming windows 10 is on the system.....

    Please check to see if the Rotation lock is turn on? You could do this by typing Settings onto [Cortana] search box, select System, Display and then turn on Rotation lock.

    Capture.PNG

     

  • Didy1

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    Posted November 18th, 2019 04:00

    Thanks,

    I do not have this choice! 

  • AdrianG001

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    Posted November 18th, 2019 09:00

    Go to control panel > display > change display settings. There you will find the control to set landscape vs landscape (flipped). Change and uncheck allow screen to auto rotate.

  • Didy1

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    Posted November 18th, 2019 09:00

    Hello, display is not exist in control panel in latest windows versions

  • LSUFAN51

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    Posted November 19th, 2019 06:00

    Any update Didy1?

    You had a chance to reinstall the Chipset drivers onto the system? 

  • Romeo69

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    Posted July 22nd, 2024 13:22

    @LSUFAN51​ I have the same issue and reinstalling chipset driver didn't resolve the problem.