Hello, once again this issue arose... My laptop has been stuck in a charging/not charging loop. While plugged in, it would alternate between charging to not charging to charging. The white LED light would blink each time this would happen. During these state changes my laptop would drop fps momentarily and lag. Could it be a faulty charger? If so, what would be a replacement charging. Dell Power Manger Lite says that my battery is in excellent condition. This problem is incredibly frustrating and annoying. Any solution would be greatly appreciated.
I ran Dell Update and it concluded that my system was up to date. Note that this issue tends to exhibit itself while charging from 35%. At 100% it no longer is an issue. The whole loop I mentioned lasts about 5 seconds and often repeats itself. The FPS drops occur when my laptop goes from charging to non charging, as well as when I plug in and unplug my laptop.
For our notes, click DELL-Robert P name and private message him the PC service tag number. When you ran the Dell ePSA diagnostics, did the battery pass?
My system is G3 3579. If i uninstall Microsoft ACPI-Compilant COntrol Method Battery driver at device manager and reboot, on next load Laptop will work well.But on next boot problem returns.
Nope, Still haven't found a solution. Its a true shame as its truly a good laptop, but it is heavily hindered by various problems. Im curious if anyone else has found a solution.
Robert P (retired)
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Posted March 20th, 2019 04:00
Hi xyzmarlon,
Thanks for posting. Apologies that your system is not performing as expected.
Please check to see if you have the latest BIOS driver installed. In a recent meeting we were advised that a BIOS update will resolve this issue.
Here is additional information that may be helpful: System Battery Shows "Plugged in Not Charging" When You Hover Over the Battery Icon
Robert P (retired)