UNSOLVED
Complaint
I purchased a dell Inspiron 3511 on 15th jan 2022 and it seems that opening the laptop cost to hinges such a poor quality by dell i didn't expected from dell that it will manufacture laptop like this,and i complained about it to customer care centre so they file a complaint and said to me they will assist you on a call or a engineer may visit your home to repair it. Not even used for whole month literally i used it may be 15 16 time from the date of purchase and the hinges were broken not only me facing this problem all entire inspiron 3511 customer's facing this problem I request to dell that i want to replace Inspiron 3511 Otherwise i will knock consumer court.
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Posted February 25th, 2022 15:00
Go onto the PC's warranty on the support.dell.com page, then input the model number. You can get support options from there.
Mary G
6 Operator
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20095 Posts
468
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Posted February 19th, 2022 13:00
This is a user helping user tech forum. You should contact Dell directly on Monday.