Under warranty:  record the exact hardware error codes (2000-0142, etc.) plus the validation code -- contact Dell with both to arrange a repair.  Make sure you've run the 32-bit diagnostics (F12 at powerup to get in).

Out of warranty:  same thing, but post the exact error codes and someone can point you toward a solution.

 

Thank you for your message. I will be glad to assist you on this.

 

Please share the diagnostic error code. Make sure that the AC adapter is connected while running the diagnostics.

 

For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.

 

What is a Dell Service Tag and how do I locate it?