UNSOLVED
4
44creative
2 Posts
0
407
September 17th, 2021 10:00
dell g5 5505 crashes while gaming
Hi,
Having problem while gaming, getting bluescreen after playing 5-15 min on good resulution
i have tried doing following steps but that only worked for a while, and no my coputer did not update some drivers after that
AMD Graphics Driver:
https://dell.to/3bMxRco
AMD Radeon RX 5600M Firmware Update Utility:
https://dell.to/35OZcGV
Killer AX1650/1675 and Intel AX200/ AX201/3165/9260/9560/9462/8265/8260/7265 Bluetooth UWD Driver:
https://dell.to/3bMxMp6
XPS_Man
7 Practitioner
•
2448 Posts
•
11950 Points
330
0
Posted September 17th, 2021 10:00
In order to determine which component is causing the crash (CPU or GPU)
1. Download Core temp or any other temperature monitoring utility
Open Supportassist > Troubleshooting > I want to troubleshooting my PC > Scan a specific piece of hardware > Processor > Stress Test. Let it run for 10 minutes or more and check the temperatures of CPU side by side
2.Supportassist > Troubleshooting > I want to troubleshooting my PC > Scan a specific piece of hardware > Graphic card (Choose AMD ) > stress test.
3. Perform the same test on memory
Share the temperature's. If either of these tests result in a crash, you will find the component responsible.