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KashyapD

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KashyapD

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12 Posts

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1289

March 15th, 2023 00:00

Dell Latitude 7490 Battery Drain

Dell Latitude 7490 Battery Drain tried everything from BIOS reset to windows update the overall battery health & backup is good but as soon as the battery level is nearby 45% it directly drops to 6%

 

i dont know whats the issue DELL please help me try to fix this issue 

  • GauravSyst

    4 Apprentice

    352 Posts

    1195 Points

    406

    0

    Posted March 15th, 2023 01:00

    Well you can try out these fix:

    1. Check The Screen Brightness.
    2. Reduce The Number Of Network Connections.
    3. Turn Off Keyboard Backlight. 
    4. Adjust Laptop Power Settings. 
    5. Remove Unwanted Peripherals. 
    6. End Unnecessary Backgrounds Tasks/Programs. 
    7. Close Unwanted Processes.
    8. May be you need a new battery for you laoptop.

     

  • ejn63

    12 Elder

    31441 Posts

    155050 Points

    400

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    Posted March 15th, 2023 04:00

    Start a command prompt with admin privilege. 

    Type powercfg /batteryreport

    What are the current and design capacity values?

  • KashyapD

    1 Rookie

    12 Posts

    398

    0

    Posted March 15th, 2023 05:00

    Design is  - 60,002 mWh

    Full Charge is - 52,220 mWh

     

    I have 02 units of Dell Latitude 7490 with me & both of them have same similar issues

  • AdrianG001

    6 Operator

    3958 Posts

    392

    0

    Posted March 15th, 2023 06:00

    Please disable any power options if its set.

    Update the BIOS.

    Also once the machine is shut down with battery at 100%, take out the battery. Leave it out for couple hours and when you wish to power on the system put back the battery , let us know if it s till drains.

    Ensure you disable any startup programs. How long does the machine takes to boot??

  • KashyapD

    1 Rookie

    12 Posts

    391

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    Posted March 15th, 2023 06:00

    BIOS uppdated

    Power Options are default its on Balanced 

     

    Laptop Just take around 60secs to boot hardly 4-5 programs on startup 

    The draining of the battery starts when its nearby by 40% from 100% to 40% it works all good but once the battery level reaches 40% i see a sudden drop to 6% within few seconds