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Error 0122
I ran a diagnostics and it returned an error; 2000-01222. I looked it up but I don't really understand the steps to fix the error.
It's only 5 months old, and I would really appreciate some help 😊 I have an inspiron 15 3567 And that's the error I get upon diagnostic checking upon reboot
Previous thread And problem
https://www.dell.com/community/Inspiron/Inspiron-3567-crash-and-display/m-p/6238994#M43710
Dell-SreejithR
6 Operator
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Posted December 24th, 2018 07:00
Thank you for your message. This error indicates that the memory errors are detected & could be caused by faulty memory or connectors on the motherboard.
Restart the computer check if the correct memory is detected in BIOS & check the version of BIOS installed.
Please disconnect the power cord, remove the battery press & hold down the power button for 30 seconds, this will remove the static.
Follow this manual (page 41) to reseat the memory & check if the issue persists. Try one memory at a time on both slots.
After reseating the memory, run diagnostics again & check if the issue persists.
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.
What is a Dell Service Tag and how do I locate it?
Mary G
6 Operator
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20095 Posts
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Posted December 22nd, 2018 06:00
One fix to try-- https://www.dell.com/community/Laptops-General-Read-Only/Memory-error/td-p/5094514
Dell Warranty support- https://www.dell.com/support/incidents-online/us/en/04/contactus/Dynamic