UNSOLVED
G15 5511, WiFi connectivity problems
My dell G15 5511 has a connectivity problem with the WiFi. I am running windows 10 and my laptop just wont show my WiFi in the list randomly and disconnect. Every other device in my house runs perfectly, even older laptop with the same Windows just different drivers and even cell phones. This must be a Windows 10 or driver issue but it didn't have that some time ago. Also I have removed the WiFi from power saving and it still does that. I need help with this, thank you!
specific WiFi model that is installed in your laptop. DELL-Admin>
498
0
Posted February 16th, 2023 11:00
Hello;
490
0
Posted February 16th, 2023 15:00
I tried it all, It didn't work, sorry. Let's see if ann_droid can come up with a solution.
PS. Wifi disconnected as I was writing the reply
490
0
Posted February 16th, 2023 15:00
ann_droid
2 Intern
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508 Posts
510
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Posted February 16th, 2023 07:00
Hi
Maybe post some details from DEVICE MANAGER ?
Maybe run a DOS.CLI
C:\>netsh wlan show interfaces
There is 1 interface on the system:
Name : Wi-Fi
Description : Intel(R) Wireless-AC 9560
GUID :
Physical address :
State : connected
SSID : WhiffyOne
BSSID :
Network type : Infrastructure
Radio type : 802.11ac
Authentication : WPA2-Personal
Cipher : CCMP
Connection mode : Auto Connect
Channel : 64
Receive rate (Mbps) : 866.7
Transmit rate (Mbps) : 866.7
Signal : 89%
Profile : WhiffyOne