I bought this Dell Inspiron 15 3567 Laptop a year back....But due to job and some issues, I used it extremely rarely.....Now when I have started using it, first the Enter button stopped so I tweaked it..Then suddenly after a month or two, S button started automatic pressing..Now I have completely disabled the keyboard..I just don't understand how this has happened..I have used the laptop 4-5 times only before using it the last 2 months, and I always used the external keyboard......I am too worried that I should have used the laptop from start itself...This has given me lot of tension in this corona virus lockdown time...
Try using an external USB keyboard. If the external one has no problem, then likely a hardware problem in the laptop keyboard. Boot into the BIOS and in Windows SafeMode and test the keyboard. If still not working, you can replace the keyboard.
It feels worst that this problem has happened when I spent so much amount on the same..This is my first laptop of my life and I trusted Dell..I feel very bad as the main keyboard was also useful ...I had full trust on Dell...I din't use the keyboard the entire year and then too such problem.....
AdrianG001
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3958 Posts
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Posted May 19th, 2020 10:00
Try using an external USB keyboard. If the external one has no problem, then likely a hardware problem in the laptop keyboard. Boot into the BIOS and in Windows SafeMode and test the keyboard. If still not working, you can replace the keyboard.