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Punyam Singh

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6 years ago

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Punyam Singh

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April 2nd, 2020 06:00

Laptop Battery Not Detected

Hi!

I have a DELL Laptop Inspiron 3542 with windows 8.1. I can see that the battery icon in taskbar shows a "battey not detected" message and I see the same even when i connect my charger. Also sometimes my pc would shut down without any message. But sometimes it acts normally as if nothing is wrong(this usually happens when i connect my charger before turning on my laptop. I read somewhere online that uninstalling and reinstalling my battery servers may help in resolving this issue. Is this safe? If not, what should I do to solve this problem? 

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  • LSUFAN51

    6 Operator

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    Posted April 4th, 2020 08:00

    Yes, it's safe to uninstall / reinstall the battery driver in device manager.

    1.Type Device Manager onto the search box, expand Batteries heading

    2. Under the Batteries heading, right-click Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall. You might see more than one battery listing.

    Note: Please do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.

    3. On the Device Manager Taskbar, select Action, and then 'Scan for hardware changes' or reboot the system

    Windows will automatically reinstall the battery driver.

    If the battery still isn't detected, I suspect the battery need to be reseated to get the computer to detect it again or the battery lifecycle has come to an end and need to be replace with a new one.

    1. Power off system. Remove AC adapter from system. Close the display and turn the computer over.

    2 Slide the battery-release latches to the unlock position. Lift the battery at an angle and remove battery out of the battery bay.

    3 Press and hold the power button for 15 seconds to release Static Flea Power. 

    4. Replace battery, AC adapter, power on system, hopefully battery is detected again. 

    Inspiron 15 3542 Owner's Manual

    https://www.dell.com/support/home/us/en/04/product-support/product/inspiron-15-3542-laptop/docs

  • 19123

    0

    Posted March 13th, 2021 18:00

    Spoiler
    Battery not detected
    Battery not detected

    Dear dell sport my laptop E5420 series am try your all  process but battery detected problem not solved  how to solve this problem