NIX

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6 months ago

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NIX

1 Rookie

6 Posts

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11794

September 22nd, 2022 11:00

Led error code 1 amber 4 white

I got my computer about a year ago and now I'm using it for school. I noticed recently that I am getting what I believe is an error code on the battery light, next to the HDMI port. It will flash as 1 amber then 4 white. The amber light will flash and then there will be a pause before 4 white lights flash quite quickly. I haven't gotten anything in the laptop, and its been charging and maintaining the battery as normal. The caps lock light is also stuck on, but the error code is what I need help with. Any help is greatly appreciated, thank you. The model is Inspiron 7306 2n1

  • DELL-Nat M

    Community Manager

    3726 Posts

    21069 Points

    0

    0

    Posted August 20th, 2024 17:34

    If you're experiencing no post issues with your laptop, please don't hesitate to contact our support team. You can use the Get Help Now chat feature located at the bottom right corner of the page.

    The chat button is marked with a help icon for easy recognition, as shown in the image below:


    Additionally, we recommend performing a hard reset, as this has resolved the issue for some users:

    1. Turn off your computer.
    2. Disconnect the power adapter.
    3. Remove the base cover.
    4. Disconnect the battery cable.
    5. Press and hold the power button for 20-30 seconds to drain any residual power.
    6. Reconnect the battery cable.
    7. Reinstall the base cover.
    8. Reconnect the power adapter.
    9. Turn on your computer.

    (edited)

    #IWork4Dell

  • Thomas1000

    1 Rookie

    1 Message

    0

    0

    Posted February 26th, 2026 01:08

    Hi have the same problem. It's intermittent. I have the same laptop.and my caplovks key is always on when it gives that error

  • confuseduser43

    4 Apprentice

    591 Posts

    2010

    1

    Posted September 22nd, 2022 11:00

    You need to post the model number you have as those led error codes can be different per model .

  • NIX

    1 Rookie

    6 Posts

    2008

    0

    Posted September 22nd, 2022 11:00

    Inspiron 7306 2n1

  • confuseduser43

    4 Apprentice

    591 Posts

    1990

    0

    Posted September 22nd, 2022 11:00

    Inspiron 7306 look here expand troubleshooting and click system diagnostic lights are you sure about that "1 amber 4 white pattern" ? according to the manual it starts with 2(or more)

  • ejn63

    12 Elder

    31429 Posts

    155014 Points

    1977

    3

    Posted September 22nd, 2022 12:00

    It isn't documented in the manual for that system, but 1,4  is usually a faulty battery error.  Shut down, disconnect AC power and remove the base cover.  Disconnect the battery from the system board and power up on AC only.

    If the flash sequence ceases, the battery needs to be replaced.

     

  • NIX

    1 Rookie

    6 Posts

    1982

    0

    Posted September 22nd, 2022 12:00

    I am sure about the pattern, I haven't found anything about it online though.

  • confuseduser43

    4 Apprentice

    591 Posts

    1977

    0

    Posted September 22nd, 2022 12:00

    Hello,

    Are your laptop battery and AC adapter original dell parts or did your replace them ?

  • NIX

    1 Rookie

    6 Posts

    1967

    0

    Posted September 22nd, 2022 16:00

    original

  • confuseduser43

    4 Apprentice

    591 Posts

    1955

    0

    Posted September 22nd, 2022 23:00

    Hello,

    The pattern is pointing to a faulty battery you could try what @ejn63 said open your laptop disconnect the battery from the motherboard and powerup on AC power only if that pattern disappaers now you know for sure it is the battery.If you do not feel comfortable opeing your laptop you can also try to run ePSA while you start the laptop repeatly press F12 and choose diagnostics.