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AndreaCortez

updated

6 years ago

0

733

April 12th, 2020 08:00

marks appeared on my touch screen

Hi,

Suddenly marks appeared on my touch screen (like blurs) . Why did this happen?

What should I do to keep this problem from getting worse?

Thank you very much in advanced. Andrea

  • Mary G

    6 Operator

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    20095 Posts

    625

    0

    Posted April 12th, 2020 08:00

    What model computer and operating system? Is the screen clean? Use a screen cleaner cloth according to the directions to remove finger smudges. This happens all the time with touch screens.

  • 604

    0

    Posted April 12th, 2020 18:00

    Thank you Mary,

    My Dell is an Inspiron 15 7000 Series.

    unfortunately this stain appears on the inside of the screen so it's not dirt, that's why I'm worried. Seems to be a problem with the screem...

  • 437

    0

    Posted January 23rd, 2021 08:00

    I'm facing the same issue too. Some marks on my screen which are similar to the one that appears when one touches the screen.  I have currently disabled my Touchscreen because issue is not allowing my mouse to work.  Kindly provide me with a suitable solution. 

     

    Thanks

     

    sadhana