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Quatty Roy
3 Posts
0
2763
September 14th, 2018 20:00
My Laptop cannot detect 5G Network
I am trying for the longest while to try and fix my laptop computer so that it can identify and detect the 5G Wi-Fi, but unfortunately, after many troubleshoot, updates, and downloads, nothing has work to reverse this problem. The only Wi-FI divers I was able to find on my computer is "Dell Wireless 1705 802.11b|g|n (2.4GHZ)."
I used the Dell Update Package and tried to download "Dell Wireless 1705 802.11/b/g/n, Bluetooth 4.0+HS Driver... and the system returns the following message: THE UPDATE INSTALLER OPERATION IS UNSUCCESSFUL.
What do I need to do to resolve this problem? Thanks in advance.
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Quatty Roy
3 Posts
2719
0
Posted September 15th, 2018 17:00
My friend the computer is a DELL and not an HP! Thanks for trying though.
The DW1705 card is 2.4 GHz only - it does not support 5GHz networks.
https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=343xk

emmaroy
2 Posts
2748
1
Posted September 14th, 2018 22:00
I also facing this same problem if you are also facing this problem and not fix right now you can tack help with hp computer support team I also tacked help with this team.