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Quatty Roy

updated

8 years ago

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2763

September 14th, 2018 20:00

My Laptop cannot detect 5G Network

I am trying for the longest while to try and fix my laptop computer so that it can identify and detect the 5G Wi-Fi, but unfortunately, after many troubleshoot, updates, and downloads, nothing has work to reverse this problem. The only Wi-FI divers I was able to find on my computer is "Dell Wireless 1705 802.11b|g|n (2.4GHZ)."

 

I used the Dell Update Package and tried to download "Dell Wireless 1705 802.11/b/g/n, Bluetooth 4.0+HS Driver... and the system returns the following message: THE UPDATE INSTALLER OPERATION IS UNSUCCESSFUL.

What do I need to do to resolve this problem? Thanks in advance.

 

  • emmaroy

    2 Posts

    2748

    1

    Posted September 14th, 2018 22:00

    I also facing this same problem if you are also facing this problem and not fix right now you can tack help with hp computer support team I also tacked help with this team.

  • 2719

    0

    Posted September 15th, 2018 17:00

    My friend the computer is a DELL and not an HP! Thanks for trying though.

  • ejn63

    12 Elder

    31437 Posts

    155038 Points

    2710

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    Posted September 15th, 2018 18:00

    The DW1705 card is 2.4 GHz only - it does not support 5GHz networks.

    https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=343xk