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kissyoten

updated

8 years ago

K

kissyoten

4 Posts

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1754

March 31st, 2019 15:00

Password reset doesn’t work Windows 10

Hi,  I reset my password on the reset screen.  I reset my password on my Microsoft outlook account.  My computer will not accept either password after the resets.  I checked the boot issues and I can log into the diagnostics setting with my old password.  However My computer will not accept this password on the log in screen.  What do I need to do to log in as the password reset function is not working?