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Problems removing optical drive
I want to remove the base cover from my Inspiron 17 5770 so that I can access the SSD and RAM with a view to upgrades. However I'm failing at the very first step of the instructions in the service manual - removing the optical drive.
I remove the retaining screw and the optical drive will then slide out by about a quarter-inch (5mm) but it then snags on something and won't witdraw any further. This means that I can't access the two base cover retaining screws that are underneath it.
Has anyone else had this problem?
But here's my problem: At 1.40 of https://www.youtube.com/watch?v=vrqtEXlUqhQ he removes the retaining screw of the optical drive and just slides it straight out. In my case, it only moves the quarter-inch and then snags on something. I then can't get at the two screws that are hidden underneath it. I can maybe remove all the others and see if I could then release the cover enough around the other three sides to see if that removes the snag.
Any other advice would be appreciated.
nyc10036
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Posted January 7th, 2022 19:00
https://www.youtube.com/results?search_query=dell+5770