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HugoMasteRs
4 Posts
0
380
April 4th, 2018 14:00
Support request
I have ongoing support requests for more than 4 months... Case still unresolved and Dell cares are unable to help. They won't listen to me and I am at dead end. Can I please get in touch with superior who can do something and solve this case in my favour? Why Dell agents are so unbelievably stupid?
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HugoMasteRs
4 Posts
328
0
Posted April 4th, 2018 23:00
Europe here, but thanks.
HugoMasteRs
4 Posts
311
0
Posted April 14th, 2018 13:00
Great support from Dell - support, supervisor and even Frank Azor himself are still ignoring my messages. This is how dell deals with customers! DELL just ignores customers.

ejn63
12 Elder
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31613 Posts
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155578 Points
345
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Posted April 4th, 2018 15:00
In the US,
http://www.dell.com/support/incidents-online/us/en/4/email/unresolved