phil_9

updated

9 years ago

P

phil_9

2 Posts

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6196

May 17th, 2017 12:00

Events and Alert - Send Test Alert not working

Hi,

I'm running OneFS 8.0.0.3. I configured an Alert Channel with the SMTP settings, etc. Then I configured an Alert and selected all the Event Group Categories.

When I click the Send Test Alert button, I thought I would be receiving and email but I'm not.

In the Events tab I see the Test Event, but in the details I see that there's No Value in the Alert Channels...

How can I test that my SMTP configuration is working if the Send Test Alert doesn't work?

Any help would be appreciated.

Thanks,

Phil

  • Peter_Sero

    6 Operator

    1169 Posts

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    Posted May 22nd, 2017 13:00

    check /var/log/messages for entries about smtp, for example

    isi-1# grep smtp /var/log/messages

    2017-05-22T21:40:54Z <1.4> isi-1 isi_celog_alerting: Unable to send to [u'p*******@gmail.com'] through 'alt4.gmail-smtp-in.l.google.com.': [Errno 65] No route to host

    In this case, the network for my virtual/simulator Isilon node has not been set up to connect to the internet.

    Other possible errors that could show up include smp authentification or other delivery problems.

    a good read is

    CELOG v2.0 Episode 1 – Background

    plus the three blog posts linked at the the end (including a how-to for e-mail alerts).

    hth

    -- Peter

  • DELL-Sam L

    Community Manager

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    Posted November 10th, 2020 11:00

    Hello jessieobioma,

    Here is a link to the Web Administration Guide which explains how to configure SMTP & SNMP.

    https://dell.to/38uOXtB

    Here is also a link to OneFS 8.0.1 Documentation - Isilon Info Hub. https://dell.to/3ljvzDv

  • phil_9

    2 Posts

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    Posted May 24th, 2017 10:00

    Thanks for the information Peter.

    We were able to find what the issue was.

    We have firewalls between our Isilon and our mail server, looks like not all the ports were open.

    Thanks again!

  • Stuart henderson

    1 Rookie

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    Posted December 16th, 2017 09:00

    Do you have the procedure to setup alerts in OneFS 8.0.0.3

  • SKT2

    2 Intern

    1340 Posts

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    Posted December 19th, 2017 06:00

    email or SNMP traps?

  • jessieobioma

    1 Rookie

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    Posted November 9th, 2020 23:00

    Please provide both procedures for OneFS 8.0.0.6. I can not receive alerts after SNMP and SMTP configurations. I also suspect that my network cabling is probably the problem but have tried different ports and it still doesn't resolve the problem. What is the proper way to connect the cluster to a network. Thanks
  • jessieobioma

    1 Rookie

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    Posted November 23rd, 2020 16:00

    Thank you for responding to my question. I will go through the link you have provided carefully. Warm regards.