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cleatus45

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5 years ago

C

cleatus45

2 Intern

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281 Posts

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August 26th, 2021 07:00

5510 locking up

5510 locking up-- new-less than a year old.  no known battery issues otherwise

symptom:

--when on AC power if you unplug HDMI monitor, its fine

--when on battery, if you unplug HDMI monitor, it locks up, requiring hard power down.

 

any ideas?  

I have him updating drivers and bios now-- will see if that helps, but i am not confident it will as this seems more hardware/low power issue