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Go to SolutionKey mapping for console redirection message appears on boot
Hello
After BIOS update 1.9.1 I'm seeing the this message (screenshot) on boot when the laptop is connected to my dell WD15 dock
Any help on how to stop this message is highly appreciated
My system info : Dell Latitude 7400, Win 10 Pro
Message on boot
71791
0
Posted July 7th, 2020 08:00
Does this happen only when the laptop is docked?
71686
0
Posted July 7th, 2020 14:00
Hi @RG_01
I am glad that we were able to provide you this.
Let me know if there is any other concerns.
Kavyashree
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support options, No free goodwill repair, Get a copy of your Dell invoice71631
0
Posted July 7th, 2020 23:00
Hi
It happens even when the system is in undock mode
71624
0
Posted July 7th, 2020 23:00
How have you connected the system using the dock?
Dell-Deepti
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support options, No free goodwill repair, Get a copy of your Dell invoice31163
0
Posted July 8th, 2020 00:00
That's great!
Is there anything else, you need assistance with?
Dell-Deepti
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support options, No free goodwill repair, Get a copy of your Dell invoice34506
0
Posted July 8th, 2020 00:00
Hi @RG_01
Your solution worked, I disabled Intel AMT in BIOS and now no more annoying prompts
Thank you everyone @DELL-Cares @tec_41 @nyc10036
15913
0
Posted July 8th, 2020 01:00
Just FYI... same Problem here:
Latitude 5580, W10, New Bios Update
BIOS Update without Docking => Key mapping for console redirection message appears on boot
Use Latitude with Docking => Key mapping for console redirection message appears on boot22577
0
Posted July 8th, 2020 01:00
Hi @DELL-Cares
No more issues as of now
12820
0
Posted July 9th, 2020 10:00
Do you have a dongle for a wireless keyboard/mouse attached?
tec_41
1 Message
71780
1
Posted July 7th, 2020 08:00
I have the same symptom on a 7400, 1.9.1 - Undocked (normally use a WD19 though), no peripherals plugged in.
Just for fun I pressed fn+F12 at the prompt, and had an extended boot - About 2 minutes before I got to a login screen. But now the Key Mapping prompt is gone, and I see nothing related to it in the BIOS.