llollppopp

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llollppopp

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4917

July 15th, 2021 05:00

Latitude 7220 programmable buttons

Does anyone know how to program the 3 programmable buttons on the Latitutde 7220 ? Which software or driver do I need? 

 

I got as far as this page on Dell but the link there doesn't work

Such a shame since it sounds exactly what I need

 

 

  • U2CAMEB4ME

    6 Operator

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    Posted July 23rd, 2021 18:00

    @llollppopp 

    I had some problems and had to delete a post so lets try again.

    I was working on some 5404's, 5414's, 7404's, and 7414's and on the same shelf there was one 7202.

    I loaded W10 and Rugged Command Center.

    When I launched RCC it just went to the desktop and that was it.

    I could see it in Task Manager.

    So I uninstalled it and installed the oldest version RCC that was listed.

    And it worked.

    7202 Ribbon #1.PNG

    On the Left side you can see the "Ribbon".

    7202 Ribbon #2.PNG

    Now I can program the buttons.

    This is the link to your RCC.

    Scroll down to Versions and try the oldest one [ 3.3.220.0, A00 ]

    Dell Rugged Control Center Application:

    https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=p1hrg&oscode=wt64a&productcode=latitude-12-7220-tablet

    Regards,

    U2

  • U2CAMEB4ME

    6 Operator

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    Posted July 15th, 2021 05:00

    Welcome to the Dell Community @llollppopp 

    Dell Rugged Control Center User's Guide:

    Customize programmable buttons:

    https://www.dell.com/support/manuals/en-us/rugged-control-center/drcc_ug/customize-programmable-buttons?guid=guid-8b9a92b3-22aa-43ec-a523-c09dff8ef85c&lang=en-us

    Best regards,

    U2

  • llollppopp

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    Posted July 23rd, 2021 06:00

    Thanks, I managed to isntall the software. But when trying to actually run it on Windows 10 x64 , it never starts. I see it in task manager but I'm not entirely sure how I can access it? 

    I hear talk of a 'ribbon' but I really can't see it. Starting the application does nothing. 

     

    Any tips?

  • llollppopp

    1 Rookie

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    Posted July 27th, 2021 00:00

    This worked. This version of Rugged does work and does show up. 

    Newest version was unuseable! This one does show up, takes some time but OK. Seems good.

    Thanks

  • U2CAMEB4ME

    6 Operator

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    Posted July 27th, 2021 01:00

    @llollppopp 

    Glad to hear it worked.

    It helps when I have a unit I can test things on.

    Unlike most of the people on the forum, that only rely on Google. "G-Tech's"

    Regards,

    U2

  • 2594

    0

    Posted July 27th, 2021 04:00

    It will be fixed with your steps.