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Dictorclef

updated

8 years ago

Closed

0

936

May 30th, 2018 19:00

Maxxaudio pro issue latitude e5470

Hello, it started a while back, when I click on the speaker enhancement switch in dell audio, it says "audio enhancements for this device are disabled". It worked properly before. I tried reinstalling the drivers, to no avail.

  • Jesse L (retired)

    10 Wizard

    17898 Posts

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    Posted May 31st, 2018 04:00

    Dictorclef,

    • Go to Start, enter Sound, and select Sound Control Panel from the list of results.
    • On the Playback tab, right-click (or tap and hold) the Default Device and select Properties.
    • On the Enhancements tab, select the Disable all enhancements check box or Enable and try to play your audio device.
    • If that doesn't work, select Cancel and, on the Playback tab, select another default device (if you have one). Select the Disable all enhancements/Enable check box, and try to play audio again. Do this for each default device.

     

    Jesse L (retired)

  • 904

    0

    Posted May 31st, 2018 09:00

    When I go on the headphones properties, there's no enhancement tab there too. When I  switched to the "high definition audio device" driver, the enhancement tab reappeared, but the headset's microphone and the Dell audio program wouldn't work. My headset use a single audio jack. I had both the enhancement tab and maxxaudio enhancement working before.

  • 886

    0

    Posted June 1st, 2018 15:00

    Just want to write that this issue hasn't been resolved.

  • 875

    0

    Posted June 2nd, 2018 13:00