If the unit shipped with Ubuntu, then Dell support should be able assist with getting that set up (dependent on warranty level). Contact Dell GHN (Get Help Now) chat technical support Monday through Friday. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them so that they can verify the ownership and warranty status. This will also generate a unique Technical Support case for your unique Service Tag.
If Support is unable to assist, then I'd recommend checking out this article from Canonical for fingerprint setup.
DELL-Daniel V #IWork4Dell Digital Support Forum Liaison
DELL-Daniel V
Community Manager
•
665 Posts
•
3763 Points
0
0
Posted March 13th, 2026 17:06
If the unit shipped with Ubuntu, then Dell support should be able assist with getting that set up (dependent on warranty level). Contact Dell GHN (Get Help Now) chat technical support Monday through Friday. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them so that they can verify the ownership and warranty status. This will also generate a unique Technical Support case for your unique Service Tag.
If Support is unable to assist, then I'd recommend checking out this article from Canonical for fingerprint setup.
DELL-Daniel V
#IWork4Dell
Digital Support Forum Liaison
New to Community? Check our FAQ!