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JaBr0nI

updated

12 years ago

J

JaBr0nI

17 Posts

0

8454

January 5th, 2015 13:00

Alienware 17 No Power

Hi All,

Just need your help regarding my laptop. I was streaming then it suddenly shut down. Then now, it doesn't turn on. One thing I noticed is that when the power is plugged in, the blue LED light turns off. When I remove it, the blue LED comes back up.

I'm thinking that it might be the motherboard. I called support and they think that it's the MB or Graphics card. One problem that I have is, I bought this in the U.S. and I'm currently here in the Philippines.

I need to know who to contact or any authorized service center that I can bring my laptop to. I've checked and I still have warranty until March 24, 2015.

Any assistance is greatly appreciated!

BR,

JaBrOnI

  • Milena M458

    6 Operator

    •

    2699 Posts

    107

    0

    Posted January 7th, 2015 09:00

    The Dell technical support number in Philippines is 180016010059 you can call them to see what options they have to fix your system.