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Levantine341
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December 10th, 2015 14:00
Alienware 17x screen won't show anything
Yesterday I left my computer alone for like 30 min and when I came back to it the screen was completely black. I tried resetting it and the screen was still black.
I can't acces BIOS because I don't get picture at start up but I can hear my computer get into Windows 10 and my skype boot up, I tried many of the black screen fixes for Windows 10 such as completely drain the power out of the system, enable my primary graphics card over the Intel one and some others and none of those changed anything, yesterday I could hook it up to a external screen but today It won't but I can use the HDMI in port still my various consoles show up
The graphics card is a readon AMD r9 I don't know the numbers anymore I can't check the device manager
If anybody knows anything I'd really appreciate it I'm out of warenty by roughly a month and Id really like to not pay for something but if I have to I will
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Alienware - Rodrigo
9 Technologist
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4398 Posts
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Posted December 11th, 2015 13:00
Hello,
Try doing a power drain. To perform a power drain, follow the steps below.